Privacy Policy

Effective: August 19, 2020

By accessing or using our website at www.opendialoguepacific.com and any Content made available from or through this website, including any subdomains thereof (hereinafter, our “Website”) you (“you” or “user”) agree to be bound by this Privacy Policy (the “Privacy Policy”) and all of our other policies posted on our Website (collectively, our “Policies”). Our Website is made available by Dialogical Therapy, PLLC, a Washington professional limited liability company (“we” or “us” “our”). Any capitalized or defined term not defined in this policy will have the meaning as defined in our Terms of Use.

BY USING OUR WEBSITE YOU ACCEPT AND AGREE TO BE BOUND BY ALL OUR POLICIES GOVERNING OUR WEBSITE. If you do not agree to our Policies, you may not access or otherwise use our Website.

Changes.

We may change this Privacy Policy or any other Policy on our Website from time to time by posting such changes on our Website. Accordingly, you should periodically review our Policies for revisions we make. Any changes will become effective when posted and will not be retroactively effective.

Our Commitment.

We take seriously the privacy and security of our Website and all its content, including information our users provide. We do not collect more information from you than necessary and we take prudent and reasonable measures to keep it safe. This Privacy Policy describes what kinds of information we collect, and how we use, disclose, and protect it.

By using our Website and any services made available on or through our Website, you may provide certain personal information to us. By providing such information, you agree that it is accurate and that you are solely responsible for its accuracy.

The Data We Collect.

1. Personal Information Provided. Generally, when you access and use our Website or register for a training through our Website, or make a purchase, we collect the data you provide, which identifies you to us (“User Data”). For example, we may collect your email address if you wish to receive our newsletter or if you indicate your interest in an event or topic. If you register for a training, we receive your name, address, phone number, and all the information you provide or upload to our Website.
2. Protected Health Information. We may permit you to submit protected health information and patient forms to us through our Website or by other electronic means, which may include insurance information, social security number, birthdate, and health information for you and your minor child, as applicable. When you provide this information, you do so through an email interface offered by our Partners (defined below), and the collection and processing of such protected health information is done so in accordance with their terms of service and privacy policy.
3. Non-Personal Data Received and Derived. We receive or derive information from your access and use of our Website, such as your IP address, browser type and version, or operating system. We can also learn information about your use of our Website such as your registration history and the length of your visits to certain pages on our Website, and other browser interaction information.
4. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and/or delete them. Our Website may use cookies, pixels, and other technologies (collectively, “cookies”) from time to time, which operate automatically when you visit our Website. If you do not want to accept such cookies, you can disable this function in your browser; however if you do so, our Website may not operate as intended.
5. Adult Data Only. We do not intend for our Website to be used by minors, and we do not intentionally collect information from children under the age of 18 through our Website.
6. No Automatic Relationship Created. No doctor-patient or client relationship is automatically established when you provide personal information and/or protected health information to us through our Website or by other electronic means.

How We Use and Disclose Data.

We only use and disclose User Data as follows:

• to permit you to register for trainings and make purchases;
• to facilitate the provision of mental health services by our practitioners;
• to permit you to identify comments you leave on our Website;
• to communicate with you for legitimate business reasons;
• to provide services and products you request or purchase through our Website;
• to permit our Partners to facilitate your purchases or use of services through our Website; and
• otherwise as may be required by law or to defend ourselves.

When you provide personal information and/or protected health information through our Website or other electronic means, you give permission for such information to be collected and processed by our Partners and provided to us and our clinicians for use and storage in connection with their mental health practices, the business of Dialogical Therapy, PLLC, and/or any services that we may provide to you.

We may also transfer your information in the event of the sale of substantially all the assets of our business to a third-party or in the event of a merger, consolidation, or acquisition. However, in such event, any acquirer will be subject to the provisions of our commitments to you.

Our Partners.

We partner with third parties who provide services that facilitate the functions and features of our Website and business (our “Partners”). For example, we hire a Partner to provide Website hosting services to host our Website. We also have Partners who facilitate collection and processing of the User Data we collect, including health information and patient forms. We may also hire one or more Partners to facilitate financial transactions through the Website. Our Partners have agreements with us that ensure the User Data we collect and disclose to them or that they collect directly from you through our Website is used by them only for the purposes we contract with them to provide for us. We select Partners who state they provide industry standard security for financial transactions through our Website.

How We Secure Data.

We safeguard User Data by maintaining safeguards intended to protect its integrity and security, and rely on our Partners to do the same. Of course, we cannot guarantee that our Website will be secure at all times, that any information thereon will be complete and accurate, or that your use of the Website will not be interrupted. In addition, we cannot guarantee that bad actors will not intrude on our networks or systems, or the networks or systems our Partners provide to us, and thereby gain unauthorized access to our Content or your User Data. As required by law, if we become aware of a data breach we will make appropriate disclosures to those affected.

We Do Not Sell Your Information.

We never sell your personal information or User Data.

Do Not Track.

We do not monitor, recognize, or respond to any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals. Further, we do not authorize third parties to collect any personally identifiable information about individuals who visit our site without separate consent.

Information Request.

Upon your email to corporate@dialogicaltherapy.com, or your written request to Dialogical Therapy, PLLC, 2706 N. Warner Street, Tacoma, Washington 98407, we will provide you with information about the categories of your personal information that we have collected and the categories of third parties to whom your information was disclosed.

Contact Us.

If you have questions about our Policies, or specifically about your User Data we have collected, stored, or disclosed in connection with your use of our Website, or if you wish to request that we delete your User Data, please contact us at Dialogical Therapy, PLLC, 2706 N. Warner Street, Tacoma, Washington 98407 or corporate@dialogicaltherapy.com.